top of page
HOME

Privacy Policy

Important note: This Privacy Policy is provided as a general template for an Australian business operating an international student-athlete pathway, academy/club placement, and sports tours platform. It should be reviewed and tailored by a qualified lawyer to suit your business structure, operations, and the laws that apply to you.

 

1. Introduction

SLI Sports (we, us, our) respects your privacy and is committed to protecting the personal information we collect and hold. This Privacy Policy explains how we collect, use, disclose, store and protect personal information, and how you can access and correct it.

This Privacy Policy applies to our website www.slisports.com (Website) and to our related services, including connecting athletes with colleges/universities, sporting academies/clubs and coaches, and organising or facilitating sports tours, showcases, camps and events (Services).

 

2. Who we are

SLI Sports is a business name of Student Link International Pty Ltd (ABN 48 669 081 074) (SLI Entity).

Address: Level 8, Suite 824, 25 Restwell St, Bankstown NSW 2200, Australia

Email: marketing@studentlinkedu.com

 

3. Privacy laws and key definitions

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to us. In this Privacy Policy, personal information generally means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive information is a subset of personal information and includes certain categories such as health information. We will only collect sensitive information where it is reasonably necessary for our functions and activities and where you consent, or where otherwise permitted by law.

If you do not provide requested personal information, we may be unable to respond to your enquiry or provide all or part of the Services (for example, to create an athlete profile, submit applications, or manage travel and safety requirements for tours).

 

4. Personal information we collect

The types of personal information we may collect include:

  • identity and contact details (e.g., name, date of birth, gender, address, email, phone);

  • parent/guardian details (where the athlete is under 18);

  • academic information (e.g., school, grades, transcripts, test scores, intended course of study);

  • sporting and performance information (e.g., sport, position, teams, statistics, highlights, rankings, videos, references);

  • health, injury and medical information relevant to participation in training, tours and events (sensitive information);

  • travel-related information (e.g., passport details, emergency contacts, dietary requirements, accommodation preferences) for tours/events;

  • payment and transaction information (e.g., invoices, payment status, and limited payment details through payment providers);

  • communications and enquiry information (e.g., messages you send, call notes, meeting details);

  • marketing preferences and subscription details;

  • photos, audio and video recordings (e.g., event photography, testimonials) where you provide them or where captured at our events; and

  • website and device information (e.g., IP address, browser type, pages viewed, cookies and similar technologies).

 

5. How we collect personal information

We may collect personal information in a number of ways, including:

  • directly from you when you submit an enquiry, register interest, book a tour, complete a form, or communicate with us;

  • from a parent/guardian (where the athlete is under 18) or from coaches/teachers/referees you authorise;

  • from colleges/universities, academies, clubs, coaches and other partners involved in the Services (with your permission where required);

  • from third-party service providers that help us operate our Website and Services (e.g., CRM, email platform, analytics); and

  • automatically through your use of the Website via cookies and similar technologies (see section 12).

 

6. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information to:

  • respond to enquiries and provide the Services (including matching and introducing athletes to colleges/universities, academies/clubs and coaches);

  • assess eligibility and suitability for programs, tours, showcases and events;

  • prepare athlete profiles, highlight materials and applications, and share them with relevant partners at your direction;

  • organise and administer tours, travel, accommodation, training sessions, showcases and events;

  • manage payments, invoicing and refunds;

  • communicate with you about bookings, schedules, changes, safety information and support;

  • manage participant welfare, safety and emergency response (including sharing relevant medical details where necessary);

  • improve our Website and Services, including analytics, troubleshooting and quality assurance;

  • send you marketing communications where permitted (you can opt out at any time); and

  • comply with our legal obligations and protect our lawful interests (including fraud prevention and dispute resolution).

 

7. Who we disclose personal information to

We may disclose personal information to:

  • colleges, universities and athletic departments;

  • sporting academies, clubs, coaches, scouts, event organisers and venues;

  • travel-related suppliers for tours/events (e.g., airlines, hotels, ground transport, tour operators);

  • our contractors and service providers (e.g., CRM/IT hosting, email/SMS providers, analytics providers, customer support);

  • professional advisers (e.g., lawyers, accountants, insurers);

  • government agencies, law enforcement or regulators where required or authorised by law; and

  • any other person or organisation that you authorise, or where you consent to the disclosure.

 

We do not sell personal information. Where we publish testimonials or media featuring you, we will do so with consent (or the consent of a parent/guardian for minors), unless the content is otherwise publicly available and you have asked us to share it.

​

8. Overseas disclosures

Because we operate internationally, we may disclose personal information to recipients located outside Australia, for example, in the United States (colleges and universities), the United Arab Emirates (tour/event arrangements), and other countries where academies, clubs, partners or service providers are located.

Where we disclose personal information overseas, we will take reasonable steps to ensure the recipient handles the information in a manner consistent with Australian privacy requirements, unless an exception applies under the Privacy Act (for example, if you consent to the disclosure after being informed of the consequences).

 

9. Sensitive information and health information

We may collect health information and other sensitive information where it is reasonably necessary for the provision of our Services (e.g., injury history, medical conditions, allergies, medications, dietary requirements) and for safety management during tours and events. We will seek consent where required and will only disclose this information to the extent reasonably necessary (for example, to medical practitioners, venues, coaches, or tour staff in an emergency).

​

10. Children and minors

Many of our Services involve athletes under 18. If you are under 18, a parent or legal guardian must provide consent for collection and use of your personal information where required, and may need to complete forms or provide documentation on your behalf.

 

11. Anonymity and pseudonymity

Where practicable, you may interact with us anonymously or using a pseudonym (for example, when browsing the Website). However, for most Services (including athlete assessments, introductions, applications, tour bookings and safety management), we will need to collect identifying information.

 

12. Cookies and analytics

We use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, and improve performance and user experience. Cookies may be set by us and by third-party analytics or embedded content providers.

You can manage cookies through your browser settings. If you disable cookies, some parts of the Website may not function properly.

 

13. Marketing communications

We may send marketing communications about our programs, tours and opportunities where you have requested information, subscribed, or where otherwise permitted by law. You can opt out at any time by using the unsubscribe link in an email, replying STOP to SMS (if offered), or by contacting us.

 

14. Storage and security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Measures may include access controls, encryption where appropriate, staff training, and secure cloud-based systems.

No method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

 

15. Retention and destruction

We retain personal information only for as long as it is needed for the purposes described in this Privacy Policy (including legal and accounting requirements). When information is no longer required, we take reasonable steps to destroy it or de-identify it, unless we are required or authorised by law to retain it.

 

16. Unsolicited personal information

If we receive personal information that we did not request, we will determine whether we could have collected that information under the Privacy Act. If we could not, we will take reasonable steps to destroy or de-identify it (unless we are required or authorised by law to retain it).

 

17. Access and correction

You may request access to the personal information we hold about you and request that it be corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details in section 20. We may need to verify your identity before responding.

In some circumstances, we may refuse access or correction as permitted by law. If we refuse, we will explain why (where lawful) and how you can complain.

 

18. Complaints

If you have a complaint about how we handle personal information, please contact us with details of your complaint. We will investigate and respond within a reasonable time.

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC). Details are available on the OAIC website.

 

19. Data breaches

If we experience a data breach that is likely to result in serious harm to individuals, we will take steps required by the Notifiable Data Breaches scheme, including notifying affected individuals and the OAIC where required.

 

20. Contact us

SLI Sports

Email: marketing@studentlinkedu.com

Postal address: Level 8, Suite 824, 25 Restwell St, Bankstown NSW 2200, Australia

 

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised 'Last updated' date. By continuing to use the Website or our Services after an update, you acknowledge the updated Privacy Policy.

 

22. Governing law

This Privacy Policy is governed by the laws of Australia.

bottom of page